TERMS OF SERVICE

Introduction

By requesting service, scheduling repairs, or submitting information through this website, you agree to the terms outlined below. These Terms of Service are intended to ensure a transparent, safe, and professional repair experience for every customer.

Services Provided

Katy Collision Center offers collision repair, paint restoration, frame repair, towing coordination, windshield replacement, and related automotive services. All services are performed by trained technicians using industry-standard practices.

Estimates and Pricing

Estimates are based on visible damage, vehicle inspection, and relevant repair requirements. Final pricing may change if additional damage is discovered during the repair process. Customers will be notified before any additional work is completed.

Customer Responsibilities

Customers agree to provide accurate information regarding their vehicle, contact details, authorization, and insurance. Katy Collision Center is not responsible for delays or issues caused by incomplete or inaccurate information.

Vehicle Authorization

By leaving a vehicle at our facility, you authorize Katy Collision Center to inspect, photograph, and perform agreed-upon repairs. Authorization may be required before work begins.

Insurance Claims

We may assist with insurance claims, including communication, documentation, and estimates. The insurance provider ultimately determines coverage, approvals, and reimbursement. Customers remain responsible for uncovered costs, deductibles, and fees.

Parts and Repairs

Repairs may utilize OEM, aftermarket, or reconditioned parts based on availability, insurance requirements, and customer preference. Katy Collision Center will communicate recommended options prior to installation.

Payment Terms

Payment is due upon completion of services unless otherwise agreed. Accepted payment methods may include cash, debit, credit, insurance payments, or approved financing.

Turnaround Times

Repair timelines may vary based on parts availability, insurance processing, and repair complexity. Any estimated timeline is not guaranteed but will be communicated as accurately as possible.

Warranties

Workmanship warranties may apply to certain repairs. Warranty details, inclusions, and exclusions will be provided upon request. Damage caused by accidents, improper use, weather, or normal wear is not covered.

Limitation of Liability

Katy Collision Center is not liable for indirect, incidental, or consequential damages, including loss of income, rental costs, or vehicle depreciation. Liability is limited to the value of services performed.

Privacy & Data Handling

Personal information provided through forms, communication, or service intake is kept secure and used solely for scheduling, repairs, and communication. Information is never sold or shared outside necessary service or insurance processes.

Changes to Terms

Katy Collision Center may update these Terms of Service at any time. Continued use of our website or services indicates acceptance of the revised terms.

Contact Information

For questions regarding these Terms of Service, please contact:

Katy Collision Center
19155 W Little York Rd
Katy, Texas 77449
[email protected]
281-861-5353

Let Us Handle the Rest

We take care of the repairs, insurance, and details—so you can focus on getting back on the road.