Katy Collision Center (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard the personal information you provide when visiting our website, contacting us, or submitting a form.
We may collect personal information, including but not limited to:
Name
Phone number
Email address
Vehicle details
Insurance information
Photos or documents you choose to upload
Any additional information submitted through our website forms
We may also collect non-personal data such as browser type, device information, pages visited, and general website usage analytics.
We use the information collected to:
Respond to inquiries and service requests
Provide estimates, schedule services, and process work orders
Communicate regarding repairs, updates, or appointments
Process insurance-related documentation
Improve our website, services, and customer experience
Maintain internal business and administrative records
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
Insurance companies involved in your vehicle repair
Service providers assisting in business operations (e.g., hosting, payment, or CRM platforms)
Legal authorities when required to comply with applicable laws
These parties are required to protect your information and use it only for the intended purpose.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed 100% secure.
Our website may use cookies and analytics tools to enhance user experience, monitor performance, and understand website traffic. You may disable cookies in your browser settings if preferred.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
Our services and website are not intended for individuals under the age of 18, and we do not knowingly collect information from minors.
Depending on your location, you may have the right to:
Request access to the personal information we hold
Update or correct your information
Request deletion of your information (subject to legal and business requirements)
To submit a request, contact us using the information below.
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Katy Collision Center
19155 W Little York Rd
Katy, Texas 77449
Email: [email protected]
Phone: 281-861-5353
We take care of the repairs, insurance, and details—so you can focus on getting back on the road.
